apport detect every package as not genuine

Hi,
I can confirm this issue.

Apport says me:

"Can't report the bug:
This isn't an official Ubuntu package. Please, remove all third-party packages and try again."

Status changed to 'Confirmed' because the bug affects multiple users.

Reproduced with the Live CD. It doesn't affect the installed version, btw

It's a blocker bug.
The first time I ran the live usb I got a bluetoothd error, the second a nautilus error.
These errors come up only on the Italian ISO.

Both time this bug prevent me from reporting them.

Hallo Paolo
I've to contraddict you in #4, because in my installed system (from 20120301 i386 image ) I can reproduce the bug everytime.
Fabio

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Hi Fabio, I just double checked in my installation and I was able to run:

ubuntu-bug unity
ubuntu-bug linux
ubuntu-bug myunity
ubuntu-bug firefox

Which packages are you trying to report?

Hi, today I have tried to report

ubuntu-bug linux
ubuntu-bug xorg

Now i'm going to install from a CD to see if the usb-creator 'exception' bug can have influence in this.
Fabio

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No, usb-creator problem isn't related to this, I've got again the bug with every package you've tried.

Fabio,

could you please check if this problem affect installations made from the installer, where you choose Try Ubuntu or Install Ubuntu, and installation made from the live session with the icon on the desktop.

I think my installation who works fine has been made from the installer.

Thanks in advance

I can't reproduce the problem on an installed system in VB.
I tried installing it both from "Install Ubuntu" and clicking on the desktop icon in a live environment.

I've just installed the base system, without third part or automatic update during installation.

@Fabio
Did you also install them?

Hello
I've reinstalled the system from scratch, using the 20120301 image, without updates and third part software, and I can reproduce the bug, in a real hardware.
I've run sudo apt-get update then executed update-manager that installs a new version of apport and now I cannot reproduce the bug.
Will be useful to test if the bug still reproducible in a image shipping the new version of apport to evaluate if this is an apport problem instead of ubuntu-default-builder.
Thanks and greetings
Fabio
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Ops I forget to clarify that the installation was made following Paolo's instructions.

@ Sergio Zanchetta
@ Paolo Rotolo

When you've reproduced the bug the first time, you was running the image on a 64 bit machine ?

no, I was on a i386 machine.

@Fabio
I've always run 32 bit version.

Anyway, I can reproduce it only on a live environment.

The problem seems to be related to ubuntu-defaults-it ppa, in fact I've found a workaround.

Boot from a live usb/cd, open update-manager→Settings..., "other software" tab and uncheck "ubuntu-defaults-it" ppa.
Then just check for new updates (to reload data), no need to install them.

Open a terminal and "ubuntu-bug linux" (e.g) works!

Usually this happens when apt has not downloaded the package indexes yet, i. e. through "apt-get update", usually in the daily cronjob. But if it happens after a full installation, there's definitively something wrong there.

Can you please give me the output of

  python -c 'import apt; print apt.Cache()["firefox"].candidate.origins'

?

Hello Martin
This is the output in the live session and at the end of the installation made from CD, network connected, no update and third part software installed during the installation.

[<Origin component:'' archive:'now' origin:'' label:'' site:'' isTrusted:False>]

And this is the output after the first reboot of the installed system:

[<Origin component:'main' archive:'precise' origin:'Ubuntu' label:'Ubuntu' site:'it.archive.ubuntu.com' isTrusted:True>]

with apport fully working.

Right, that's very much expected then. Without a first apt-get update, apport cannot determine the origin of packages.

Thank you Martin for spending your time on this.

I've upload the full building log here:

http://people.ubuntu.com/~xdatap1/20120301/precise-desktop-i386.log

We noticed some errors during the building process, like:

All runlevel operations denied by policy
invoke-rc.d: policy-rc.d denied execution of start.
All runlevel operations denied by policy
invoke-rc.d: policy-rc.d denied execution of reload.
Setting up apt-transport-https (0.8.16~exp12ubuntu4) ...
Setting up at (3.1.13-1ubuntu1) ...
All runlevel operations denied by policy
invoke-rc.d: policy-rc.d denied execution of start.

Setting up software-center (5.1.11) ...
WARNING:softwarecenter.db.update:Failed to setup dbus (ignoring)
Updating software catalog...this may take a moment.
WARNING:softwarecenter.db.update:The file:
'/usr/share/app-install/desktop/kde-telepathy-send-file:kde4__ktp-send-file.desktop'
could not be read correctly. The application associated with this file
will not be included in the software catalog. Please consider raising
a bug report for this issue with the maintainer of that application

Processing triggers for libreoffice-common ...
javaldx: Could not find a Java Runtime Environment!
Please ensure that a JVM and the package libreoffice-java-common
is installed.
If it is already installed then try removing
~/.libreoffice/3/user/config/javasettings_Linux_*.xml
Synchronizing repository for bundled extensions

Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
Processing triggers for initramfs-tools ...
update-initramfs: Generating /boot/initrd.img-3.2.0-17-generic
df: Warning: cannot read table of mounted file systems: No such file
or directory

update-initramfs: Generating /boot/initrd.img-3.2.0-17-generic
df: Warning: cannot read table of mounted file systems: No such file
or directory
cryptsetup: WARNING: could not determine root device from /etc/fstab

Do you think it can be related?

Paolo, these errors look fairly normal. In the build chroot there are no D-BUS services running and init scripts are deliberately disabled as you do not want to actually start services in the chroot.

So this is well-known. defaults-builder could drop the cleanup of the apt lists, but that would severely increase the size of the images. I propose this could become an option, which would make the removal of /var/lib/apt/lists/* conditional in ubuntu-defaults-image:

# clean up files that we do not need
cat <<EOF > config/chroot_local-hooks/90_cleanup
#!/bin/sh
set -e
echo "$0: Removing unnecessary files..."
rm -vf /var/cache/apt/*cache.bin
rm -vf /var/lib/apt/lists/*_*
rm -vrf /tmp/*
EOF

The caches and /tmp/* etc. should still be cleaned.

Thank you Martin!

Yes, making this apt/lists cleaning optional would solve the problem for us. We've plenty of space, actual image with the italian translation, docs and customizations it is just 670Mb. I'm just wondering how this works in the official image since on it does works properly on it. It is cleaned in the official image?

This bug was fixed in the package ubuntu-defaults-builder - 0.24

---------------
ubuntu-defaults-builder (0.24) precise; urgency=low

  * debian/copyright, template/debian/copyright: Update to copyright format
    1.0.
  * debian/control, template/debian/control: Bump Standards-Version to 3.9.3.
  * Drop support for webbrowser/offline-startpage.txt, as this is not actually
    configurable in Firefox, and we do not support other browsers at the
    moment. (LP: #950097)
  * bin/ubuntu-defaults-image: Explicitly set LB_SYSLINUX_THEME, to not rely
    on live-build's static default (which is "ubuntu-oneiric" right now).
    (LP: #910859)
  * bin/ubuntu-defaults-image, man/ubuntu-defaults-image.1: Add --keep-apt
    option to not clean up /var/lib/apt/lists/*_Packages from the live system.
    This will significantly enlarge the resulting ISO image, but will make
    package related operations work without an initial "apt-get update" run.
    (LP: #942180)
  * template/desktop/default-{session,applications}.txt,
    template/webbrowser/searchengine.txt: Add comments that these files may
    not be changed for Ubuntu localizations, only for derivatives and OEM
    projects.
  * test/run: Change package name to "defaults-test", as with
    "ubuntu-defaults-test" we are going to fail for some customizations.
  * bin/dh_ubuntu_defaults: Check if template file has a "NotUbuntu:" tag, and
    if so, disallow changing defaults if the package name starts with
    "ubuntu-". (LP: #881371)
 -- Martin Pitt <email address hidden> Mon, 12 Mar 2012 15:03:23 +0100

Apport funziona correttamente nella build 20120311.

Hello
njin@precious:~/iso$ apt-cache policy ubuntu-defaults-builder
ubuntu-defaults-builder:
  Installato: 0.24
Builded today's image, write to usb with persistence, no network connected, apport fully working till it promp to send the report to the developers.
Thanks
Fabio
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