OpenOffice crashes when scrolling fast

Bug #518249 reported by Dirk Marin
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: openoffice.org

I've a document with more Graphics and about 30 Pages. If I scroll fast thru the document for e.g. from the bottom to the top the Open Office crashes (suddenly away from screen). After that you can restart and the document will be rebuilded. It doesn't matter whether I scroll by Key or by mouse.

OOo-Version is 3.1.1

ProblemType: Bug
Architecture: i386
Date: Sun Feb 7 02:44:12 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: openoffice.org-core 1:3.1.1-5ubuntu1
ProcEnviron:
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic-pae
SourcePackage: openoffice.org
Uname: Linux 2.6.31-19-generic-pae i686
XsessionErrors:
 (gnome-settings-daemon:2209): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:2209): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:2338): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:2309): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (firefox:5177): GLib-WARNING **: g_set_prgname() called multiple times

Revision history for this message
Dirk Marin (dirk-die-marins) wrote :
Revision history for this message
gdneil (nsy999) wrote :

Hello,
Not sure if this helps... But had similar problems with Open Office crashing often with a fresh install of 9.10, but not when running 9.10 Live off a USB stick. Noted that the difference was that I had encrypted my home directory with the option available on install of 9.10. Installed again with home directory encryption off, and Open Office has not crashed since! Was having crashes with other programs also (jPilot, others) but running solidly now that I have removed encryption. Not a permanent fix obviously, but hope this helps lead in the right direction.
-Neil

Revision history for this message
Bryan Quigley (bryanquigley) wrote :

Could you attach the document here?

Changed in openoffice.org (Ubuntu):
status: New → Incomplete
Revision history for this message
Dirk Marin (dirk-die-marins) wrote : Re: [Bug 518249] Re: Open Office crashes when scrolling fast

Sorry, I don't have the crashed-document anymore. I needed the document
for a training-session and finished it a few weeks later with the
windows-version of OpenOffice.
This worked.

I will have a look, whether the actual "windows-version"-document has the
same failure at Ubuntu....

Mit freundlichen Grüßen
Dirk Marin

Dirk Marin, Germany
e-Mail : <email address hidden>
Internet Standard: http://www.die-marins.de
Internet Minimal : http://www.familie-marin.de

Bryan Quigley <email address hidden>
Sent by: <email address hidden>
30.03.2010 18:27
Please respond to
Bug 518249 <email address hidden>

To
<email address hidden>
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Subject
[Bug 518249] Re: Open Office crashes when scrolling fast

Could you attach the document here?

** Changed in: openoffice.org (Ubuntu)
       Status: New => Incomplete

--
Open Office crashes when scrolling fast
https://bugs.launchpad.net/bugs/518249
You received this bug notification because you are a direct subscriber
of the bug.

Status in “openoffice.org” package in Ubuntu: Incomplete

Bug description:
Binary package hint: openoffice.org

I've a document with more Graphics and about 30 Pages. If I scroll fast
thru the document for e.g. from the bottom to the top the Open Office
crashes (suddenly away from screen). After that you can restart and the
document will be rebuilded. It doesn't matter whether I scroll by Key or
by mouse.

OOo-Version is 3.1.1

ProblemType: Bug
Architecture: i386
Date: Sun Feb 7 02:44:12 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: openoffice.org-core 1:3.1.1-5ubuntu1
ProcEnviron:
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic-pae
SourcePackage: openoffice.org
Uname: Linux 2.6.31-19-generic-pae i686
XsessionErrors:
 (gnome-settings-daemon:2209): GLib-CRITICAL **: g_propagate_error:
assertion `src != NULL' failed
 (gnome-settings-daemon:2209): GLib-CRITICAL **: g_propagate_error:
assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:2338): GLib-CRITICAL **:
g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:2309): Eel-CRITICAL **: eel_preferences_get_boolean: assertion
`preferences_is_initialized ()' failed
 (firefox:5177): GLib-WARNING **: g_set_prgname() called multiple times

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Chris Cheney (ccheney)
tags: added: karmic
Chris Cheney (ccheney)
Changed in openoffice.org (Ubuntu):
status: Incomplete → Invalid
summary: - Open Office crashes when scrolling fast
+ OpenOffice crashes when scrolling fast
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