ITSM for Orchestra
Registered by
Chuck Short
ITSM stands for IT service management. ITSM is a discipline for managing information technology (IT) systems, philosophically centered on the customer's perspective of IT's contribution to the business. ITSM stands in deliberate contrast to technology-centered approaches to IT management and business interaction.
In order to differentiate ourselves from other orchestration products we should offer at least an Inventory Management system (ocsinventory) and a Request Tracker (rt).
Blueprint information
- Status:
- Not started
- Approver:
- Dave Walker
- Priority:
- Medium
- Drafter:
- None
- Direction:
- Needs approval
- Assignee:
- Chuck Short
- Definition:
- Approved
- Series goal:
- Accepted for precise
- Implementation:
-
Deferred
- Milestone target:
-
precise-alpha-2
- Started by
- Completed by
Whiteboard
Work Items:
Review ocsinventory features: DONE
Review Fusion inventory features: DONE
Choose either ocsinventory or Fusion inventory: DONE
Write MIR for either ocsinventory: POSTPONED
(?)
Work Items
Dependency tree
* Blueprints in grey have been implemented.
