Shaping a strategy for Ubuntu user assistance

Registered by Jim Campbell

Documentation plays an important part in the success of software projects, and the Ubuntu documentation team is committed to evolving our approaches to provide Ubuntu users, developers, and OEMs with effective user help and an effective user help framework.

Part of doing that is recognizing that user help can't exist in a silo. This session is designed to facilitate input from those involved in, or working on the periphery of, the documentation team (e.g., designers, server team members, uTouch developers, those interested in a11y, translation team members, packaging team folks, those working with OEMs, web admins, etc.) to shape a long-term Ubuntu help strategy.

Blueprint information

Ubuntu Documentation Committers
Jim Campbell
Needs approval
Ubuntu Documentation Committers
Pending Approval
Series goal:
Proposed for oneiric
Milestone target:
milestone icon oneiric-alpha-2
Started by
Jim Campbell

Related branches



Moved all prior comments on this page to:
Current page will be used for tracking the progress of the blueprint.

Work items:
[jwcampbell] Place bzr branch of strategy document on Launchpad: DONE
[jwcampbell] Complete draft of the strategy document: INPROGRESS
[jwcampbell] Put draft of document on a subpage of the docs team wiki page: TODO
[jwcampbell] Send note requesting feedback on the document to the docs team: TODO
[jwcampbell] Put draft of strategy document on the open source hub of ATC and solicit feedback: TODO
[jwcampbell] Write short blog post for the planet to solicit feedback via the docs team mailing list: TODO
[jwcampbell] Get feedback from doc committer and contributor teams: TODO
[jwcampbell] Incorporate changes into the draft version of the strategy document: TODO
[jwcampbell] Write up docs-team blog post about the final strategy document: TODO


Work Items

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