Symptom based bug reporting
Apport package hooks help tremendously to collect specific information for a bug report. However, in some cases it is quite hard for the reporter to figure out which package to file a bug against, especially for functionality which spans multiple packages. For example, sound problems are divided between the kernel, alsa, pulseaudio, and gstreamer.
We provide an extension of the notion of hooks to be symptom based and interactive. "ubuntu-bug" without parameters would then show the available symptoms, and the symptom hooks can do some (limited) interactivity to get more information from the user, and finally figure out which package to file it against and which information to collect.
- Bryce Harrington
- Martin Pitt
- Needs approval
- Martin Pitt
- Series goal:
- Accepted for karmic
- Milestone target:
- Started by
- Martin Pitt on 2009-06-01
- Completed by
- Martin Pitt on 2009-08-31
define interactivity API, write infrastructure in core code (thread handling, etc.): DONE
interactivity GTK implemenation: DONE
interactivity KDE implemenatation: DONE
interactivity CLI implementation: DONE
core code infrastructure for symptoms: DONE
document interactive hooks: DONE
document symptoms: DONE
create apport-symptoms package: DONE
write symptom for removable drives: DONE
write release note and test plan: DONE
pitti, 2009-05-29: moving approver to Bryce, since he is one of the most intense consumer of apport hooks
pitti, 2009-06-01: Drafting done; Bryce, please review and approve or set back to drafting and point out what other things you would like to see, or what is unclear. Thanks in advance!
bryce, 2009-06-03: I made a few edits but nothing significant to the design/
pitti, 2009-06-03: We could prefer symptoms over package names in ubuntu-bug. I. e. if you use the "low-level" interface, "apport-gtk -f -p xorg" -> package, "apport-gtk -f -s xorg" -> symptom. But "ubuntu-bug xorg" would use the symptom if a symptoms/xorg.py exists. There are no screenshots yet, I'm afraid.
pitti, 2009-06-08: Interactive hooks mostly implemented and ready for testing, see http://
pitti, 2009-06-10: Interactive hooks fully functional, released upstream, uploaded to Karmic, sent to ubuntu-
pitti, 2009-08-05: apport with symptom support in karmic; apport-symptoms package with initial symptom for storage devices is in karmic