Comment 25 for bug 117648
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| Simon Bridge (simonbridge) wrote Re: OpenOffice writer crashes | #25 |
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35a32c5
(Get the code!)
I'm not sure if this should be a different bug but...
Open Office Writer is crashing on pretty much any none trivial activity. i.e.
Open a blank document
Type "Hello World"
Triple-click the line to highlight it
rt-click the line to bring up the dialog
select "character" (eg to change the color or add effects)
There is a pause of about 10 seconds, then the window becomes grey. Then nothing.
The controls are unresponsive - but the window can be forced to exit.
This is almost 100% reproducable exactly as above (exceptions below). Has been tested with a very wide range of functions as well as those mentioned above. i.e. - insert > picture > from file (select picture), the picture is inserted but the controls become unresponsive and the window turns grey. Same with format > character (in case anyone was wondering).
Windows turn grey when "thinking" or if another dialog requires attention. However, this situation is always temporary (or the other dialog can be found). To rule this out I have tried closing all other windows to make any otherwise unregarded dialog obvious and waiting 24 hours in case it's just thinking. To no effect.
From the above posts, I have checked installed packages... openoffice.org and openoffice.org-base are installed.
dpkg-reconfigure openoffice.org changed behavior in that a beep is now produced when I opt not to recover the previous document. No beep previously. Goodness knows what that tells you but it's odd.
dpkg-reconfigure openoffice.org-base changed behavior in that OOo-writer now loads like lightning!
Using synaptic to reinstall openoffice.org changed behavior in that a dialog popped up in the place of the hang announcing that "due to an unexpected error Open Office has crashed" - the document recovered, but a repeat of the steps just produced a hang as before.
Synaptic again to reinstall openoffice.org-base changed behavior in that the error message on first crash (re above) no longer appears.
Short of completely removing and reistalling OOo I don't know where to go from here.
The distribution is Ubuntu 7.10 - updates to time of writing have been applied.
Other - non-standard - modifications are:
build-essentials, bison, lex, and sdl libs have been installed
medibuntu repo has been installed as well as restricted multimedia and dvdcss
nvidia driver used