Ubuntu
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  1. Bug #1884981
  2. Comment #5

Comment 5 for bug 1884981

Revision history for this message
Louis-Michel Raynauld (louismichel) wrote : Re: The touchpad soesn't work at all

I got another set of log after booting on mainline (appended below) and touchpad not working. The log shows up that first before the "controller timed out spamming" starts:

i2c_designware AMDI0010:00: i2c_dw_handle_tx_abort: lost arbitration
i2c_designware AMDI0010:00: controller timed out
i2c_hid i2c-MSFT0004:00: failed to retrieve report from device.

Now, I found these 3 exact log messages related to a touchpad issue in this kernel commit to fix another DELL Win8 touchpad in 2015:

https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?h=v5.8-rc2&id=6d4f5440a3a2bb2e9d0d582bbf98234e9e9bb095

From this commit it seems like a similar failure occurs with the MSFT touchpad.