Provide a tool to capture an environment's status and logs

Registered by Alex Schultz on 2016-10-03

To aid in troubleshooting, debugging, and recreating issues, we should create or integrate with a tool that allows an operator to capture a single bundle that can be provided to a bug report or support case that provides the required information to troubleshoot and/or recreate the environment. As a starting point, the process should collect the deployment plan, any logs from nodes and version information (packages/repos).

Blueprint information

Status:
Complete
Approver:
Emilien Macchi
Priority:
High
Drafter:
Alex Schultz
Direction:
Approved
Assignee:
Alex Schultz
Definition:
Approved
Series goal:
Accepted for ocata
Implementation:
Implemented
Milestone target:
milestone icon pike-rc1
Started by
Alex Schultz on 2016-11-30
Completed by
Alex Schultz on 2017-07-31

Related branches

Sprints

Whiteboard

(emilien) we need to discuss about this one, and maybe give more technical details about the implementation. Some work has been done in monitoring / logging, and some work will be done to have quickstart as new tool for CI. We might want to make something consistent here.

Gerrit topic: https://review.openstack.org/#q,topic:bp/capture-environment-status-and-logs,n,z

Addressed by: https://review.openstack.org/391951
    Unified log and status capture

Addressed by: https://review.openstack.org/405001
    Add overcloud support report command

Addressed by: https://review.openstack.org/405002
    Add support workflows

Addressed by: https://review.openstack.org/475946
    Document overcloud support report collect

(?)

Work Items

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