Basic Customer Experience Improvement Program reporting
The aim of a Customer Experience Improvement Program (CEIP) is to collect anonymous data about the environment and the use of the program itself. Users are identified by a random number, and no data which is likely to identify the user is collected.
For the basic CEIP, I propose collecting the following:
- The OS and Runtimes information from log files.
- The version of Open Rails.
This information should not need individual on/off toggles (although if we add more information, those items may do) but there will be a single on/off switch for the CEIP - which defaults to off.
Blueprint information
- Status:
- Not started
- Approver:
- cjakeman
- Priority:
- Low
- Drafter:
- James Ross
- Direction:
- Approved
- Assignee:
- None
- Definition:
- New
- Series goal:
- None
- Implementation:
-
Unknown
- Milestone target:
- None
- Started by
- Completed by
Related branches
Related bugs
Sprints
Whiteboard
Some open questions:
- How do we get people to join the CEIP? Some programs prompt n% of users on first-run to opt-in.
- Should we record whether a user has opted in, so we can tell what subset of users we have data from?
--- James Ross
