CRM Improce Gateway in Trunk

Registered by Fabien (Open ERP) on 2009-10-24

In trunk, you can configure the POP access directly so that it performs fetchmail and gateway script. The idea is good, the current implementation is wrong.

0. It must support POP and IMAP.
1. Don't use external software like fetchmail but native python libraries for POP and IMAP fethcing
2. Don't call the gateway as a script, but directly in python, import the file and perform a method call.
3. Cahnge the gateway so that:
  - when a customer sends an email, the case goes to open
  - when a user reply to an email, the case goes to pending (instead of close)
4. Set a cron (every 5 minutes) to fetch emails from sections

Blueprint information

Status:
Complete
Approver:
None
Priority:
Medium
Drafter:
None
Direction:
Needs approval
Assignee:
None
Definition:
New
Series goal:
None
Implementation:
Implemented
Milestone target:
None
Started by
Fabien (Open ERP) on 2010-01-14
Completed by
Fabien (Open ERP) on 2010-01-14

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