CRM Improce Gateway in Trunk
Registered by
Fabien (Open ERP)
In trunk, you can configure the POP access directly so that it performs fetchmail and gateway script. The idea is good, the current implementation is wrong.
0. It must support POP and IMAP.
1. Don't use external software like fetchmail but native python libraries for POP and IMAP fethcing
2. Don't call the gateway as a script, but directly in python, import the file and perform a method call.
3. Cahnge the gateway so that:
- when a customer sends an email, the case goes to open
- when a user reply to an email, the case goes to pending (instead of close)
4. Set a cron (every 5 minutes) to fetch emails from sections
Blueprint information
- Status:
- Complete
- Approver:
- None
- Priority:
- Medium
- Drafter:
- None
- Direction:
- Needs approval
- Assignee:
- None
- Definition:
- New
- Series goal:
- None
- Implementation:
-
Implemented
- Milestone target:
- None
- Started by
- Fabien (Open ERP)
- Completed by
- Fabien (Open ERP)
Whiteboard
(?)
