Have mailgate put a history action in a CRM case when it does an update.
Registered by
Colin MacMillan
I think mailgate - when eating emails and having them create/append notes to the Communication History in the CRM module, should also add an action in the History tab of the CRM module.
Something like - mailgate/create and mailgate/historize
At the moment it does not do this.
thanks, Colin
Blueprint information
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- Complete
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- Priority:
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- Needs approval
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- Definition:
- Superseded
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- Started by
- Completed by
- Colin MacMillan
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