Simple Scan doesn't scan at the right size

Bug #575432 reported by Antonio Roberts
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
simple-scan (Ubuntu)
New
Undecided
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Bug Description

Binary package hint: simple-scan

I'm using simple scan 1.0.2 with an Hp Officejet 4252 combined scanner and printer on Ubuntu 10.04 and whenever I scan an a4 document the resultant image always comes out too long, leaving me with a lot of whitespace that I need to crop out, which doesn't always produce accurate results.

I've attached a screenshot of the output

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Antonio Roberts (hellocatfood) wrote :
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Martin Wildam (mwildam) wrote :

I experience the same problem. I tested on two different machines with two different scan devices (one is a Samsung and one an HP). What I found out (at least for my setup) - which I tried on one of the two machines so far only:

When I have a user with german UI it always shows the buggy behaviour (see DE-Files in the attachment).

Then I tried with my primary user with english UI: It work fine when I just hit the Scan button or scan a single page. But when I choose to scan "All Pages From Feeder" then it gets the additional black (if scanning in text mode) or white (if scanning in foto mode) "piece of paper".

Note - if that helps: That last piece is appearing at once and not pixel row by pixel row as the paper is drawn through the scanner. And both scanners are of the type printer/scanner/fax all-in-one.

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Martin Wildam (mwildam) wrote :

I had to possible Windows-to-Ubuntu-Converts. This bug was the show stopper. :-( They are back on Windows.

BTW: Windows 7 comes with a similar tool. Forwarding by email button and forward as fax also available as toolbar button their - three small reasons for them to stick with that.

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Justin Waters (justin-waters) wrote :

I'm running into the same problem with my Epson scanner. It seems that "Preferences->Page Size" is broken, as it doesn't seem to affect anything.

So far, the only solution I've come up with is to:

Scan the Page
Select Page->Crop->Letter
Adjust the box to fit the output

It's not terribly intuitive. Perhaps a drop down for page size (that actually works!) would be useful for cases when the "auto" page size fails for whatever reason.

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Martin Wildam (mwildam) wrote :

I have tried that. You can't do this efficiently for a lot of pages. Most all-in-one printer/scanner thingis nowadays even have ADF for people trying to get rid of a little paper. The crop feature is fine for single pages, but for a bulk of pages you get mad.

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